Office of the Child and Youth Advocate - Request for Proposal - Application Maintenance Service Dynamics 365 Solutions

22 days leftSource: APC
Issuing body
Office of the Child and Youth Advocate
Location
Alberta, Edmonton
Closes

Trades

Scope

Organization: Office of the Child and Youth Advocate The OCYA seeks to establish a contract with a qualified Vendor to provide ongoing application maintenance and support services for three existing business applications hosted on the Microsoft Dynamics 365 Online platform. The initial contract term will be two (2) years, with an option for the OCYA to extend the agreement for one (1) additional year under the same terms and conditions. The key objectives of this service request are to: a) Optimize the cost-effectiveness and value of application maintenance and support services. b) Ensure business requirements are consistently met through effective maintenance, support, and enhancement of the Dynamics 365 applications. c) Minimize business risk by obtaining high-quality services and ensuring reliable service delivery. d) Promote the continuous improvement of OCYA's IT processes, operational benefits, and innovative capabilities. e) Establish and maintain a strong collaborative working relationship between the Vendor, OCYA, and other third-party service providers.

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Last checked September 5, 2026

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