ENMAX - Negotiated Request for Proposal - Payment Processing Services

32 days leftSource: APC
Issuing body
ENMAX
Location
Alberta, Calgary
Closes

Trades

Scope

Organization: ENMAX ENMAX Corporation and its owned Alberta affiliates is issuing this Request for Proposal (“RFP”) for a payment services solution. The Service Provider should have the capacity to perform and facilitate all payment services defined as follows. • End-to-end payment solution delivery: Provide, implement, and operate a secure payment services solution covering payment gateway services, merchant processing/acquiring support, web and IVR credit card acceptance, one-time and recurring payments, tokenization, customer payment profiles, refunds, chargebacks, disputes, fraud prevention, settlement, reconciliation, and reporting, • Implementation, integration, and migration: Deliver all professional services required to transition from the current solution, including project management, configuration, integration with ENMAX web, enterprise and financial systems, non-production and production environments, testing, secure migration/token exchange of existing payment data and tokens, cutover, go-live, and hypercare by the target date of May 1, 2027, and • Ongoing operations, compliance, and support: Provide long-term support, maintenance, upgrades, release management, service levels, incident response, reporting, audit support, transition-out assistance, and compliance with PCI DSS and applicable privacy, cybersecurity, card brand, banking, regulatory, and ENMAX security requirements. This RFP may result in a single scope contract for the Work described herein. Submission: Proposals must be submitted electronically using the Sourcing Platform. A Proponent must use ENMAX’s sourcing platform to submit its Proposal before the Closing Date and Time established on the title page of this RFP.

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Last checked August 21, 2026

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